ROOFING SPECIALIST (2 OPEN POSITIONS)

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The Roofing Specialist will work closely with the Murray team to provide excellent customer service and execute roofing projects. The Roofing Specialist will be responsible for acquiring new leads and assisting them through the installation of their roof. This contractor works directly with the Vice President of Murray Custom Homes, Roofing, & Restoration.

 

Sales Responsibilities

• Pursue and generate leads and acquire new customers through both company-provide leads and your own sales and business development efforts

• Maintain an up-to-date calendar or provide a window of time for team to schedule inspections

• Contact prospects, acquire new customers, and maintain service through job completion

• Schedule appointments and roofing inspections for home and business owners

• Describe the Murray roofing process/products to customers in positive, informative manner

• Be willing and able to travel 

• Attend regular training held by Murray Roofing and roofing partners

• Conduct roofing follow up once jobs are complete to remove nails, ensure job satisfaction, deliver client gift, and ask for reviews and referrals

• Collect payment via check or inform clients of online options and when payment is due

• Educate clients on any applicable late fees for not paying on time

• Continue client outreach until final payment is collected

• Project Management Responsibilities

• Inspect, measure, identify, and document roofs for storm damage, leaks, problem areas

• Use information collected during inspection and aerial measurements to prepare estimates

• Collaborate with the client and roofing project manager to schedule roof repair or installation

• Guide client through material selections

• Upload and maintain accurate documents and client logs in our roofing CRM

• Understand insurance paperwork and steps to filing claims

• Assist with helping the client through lifecycle of an insurance claim due to storm-related damage

• Communicate expectations, timelines, and other info to homeowners in a professional manner

• Maintain organization and upload required documents on the company computer system

• Always represent the company professionally

• Adhere to safety standards

 

Requirements

• Valid driver’s license 

• Comfortable with using ladder and getting on roofs

• Ability to manage email, calendar, and CRM systems and technology

• Written and verbal communication skills

• Organization skills to manage several clients and projects at once

• Accountable and reliable

 

Weekly Tasks/Activities

• Attend weekly sales meeting at the office or remotely

• Keep calendar up to date for client relations to schedule inspections and appointments

• Review, respond and update roofing CRM daily including notes and before/after photos

• Play a primary role in acquiring new prospects and leads

• Maintain regular visits to the office to complete duties as assigned